Resident Handbook

90 Lorimer Street, 94 & 98 River Esplanade Docklands 

Move in and out procedures and larger deliveries

• All moves are to be booked in advance with as much notice as possible as your preferred date of moving may not be available. 

• Deliveries of furniture and household items are not to be taken through the foyer. All moves and larger items must be taken in and out via the car park. 

• Lift times of use are from 8am to 3:45pm Monday to Friday. 

• Please contact the building manager on 0400442663 or via email rm@yetower5.com to arrange lift access.

• No weekends or public holiday lift bookings are available. 

Utility Connections

• Cold water account: South East Water 

• Hot water account: Origin Energy. The building manager will provide you with account form and information. Residents of 94 and 98 River Esplanade are not required to open a hot water account

• Gas account: No account is required as this is covered in owners corp fees

• Electricity account: You have your own choice of electricity retailer

Internet connections

• NBN available: Telstra and Optus 

• High Speed pineapple net: https://pineapple.net.au 

• High speed TPG 

• Uniti High speed: unitiinternet.com 

Visitors car parking

• The visitor car spaces to the right as you drive are for short-term parking. They will not be permitted to be used as “long term” parking. 

• The visitor car park is to be used for short-term parking for visitors, guests, building cleaners and contractors - and not as extra 'long-term' parking spaces for residents. 

• The continual changeover of cars from the same apartment is not permitted. 

• From Monday to Friday the spaces to the left as you drive in will be kept for the building cleaners and contractors. These spaces are available to be booked from Friday evening to Sunday night for visitors and guests. 

• To reserve a space please contact the building manager by 2pm of the Friday. 

Defibrillator locations 

• 90 Lorimer St : Ground floor. Exit the lift to the right and open glass panel door. Defib is wall mounted. 

• 94 River Esplanade: Ground floor to the left of the mailboxes. Defib is wall mounted. 

• 98 River Esplanade: Ground floor to the left of the mailboxes. Defib is wall mounted. 

Rek dek access (Gym and pool)

• The gym and pool facility is located at 50 Lorimer St. 

• All residents must first register with the tower 5 building manager before doing the induction at the rek dek. 

• You can email membership@rekdek.com.au to book your induction. 

Locksmith

• Omega locksmiths are the building approved contractor: 

  • Business Hours: 9689 3488 

  • After Hours: 0419 009 199 

• Building Management does not have a master key to apartments. 

Managers hours 

• Office hours are Monday to Friday from 8am to 4pm. 

• The building manager is on call for owner’s corporation emergencies only. 

• Call outs for non-emergencies may incur a fee. 

External building window cleaning

• Cleaning of the windows and balcony glass takes place 4 times per year, weather permitting. Notice to all residents is sent out via email prior to the clean commencing. 

Balcony Cleaning 

• Please use care when washing your balcony down and avoid water falling down to apartments below. The external balcony panels are cleaned by the building contractors, please do not attempt to clean these. 

Rubbish and recycling 

• The rubbish chute on your floor level is for general waste only. All garbage should be in a secured tied bag. 

• Re-cycling stations and additional general waste bins are located on all car park levels. 

After hours security 

• Building security hours are 9pm to 5am, 7 days a week. Please call 0400 107 325 for any security matters. 

• In case of an an emergency call 000 

Bike Storage cage locations 

• Bike storage cages are located on upper level 5 and mezzanine levels.

• Please contact the building manager to register your bikes. 

Pets

• While on common property animals must be kept on a lead, carried or in a cage. 

Floor level common areas 

• No items including door mats, shoes, bikes and or scooters are to be kept outside the apartment doors. 

Car Spaces and apartment cages

• Please keep your car spaces neat and tidy. The storing of gas bottles and or fuels is not permitted. 

• A minimum of 500mm clearance is required around and below all fire sprinkler systems. 

Parcel collections

• From time to time, I will collect parcels on behalf of residents as a courtesy. 

• The parcel may be left at the apartment door and you will receive an email notification. 

• Parcels to non-registered residents are not accepted. 

Smoking and vaping 

• Carelessly discarded smoking butts can impact upon enjoyment of our community and also cause fire. 

• Like all residential complexes, Tower 5 prohibits smoking and vaping on or in the common property. 

• Residents who allow smoking in their apartment must ensure they have a safe place to dispose of cigarette butts and the like. 

• Disposal should be within a container placed on a balcony and can be sealed so that wind does not blow butts or ash onto any balcony or other area. 

Intercom

• The intercom system has an app that can be used once the unit is connected to your apartment wifi network. 

• Once connected it can be operated via your mobile device by installing the Aiphone Type GT app and follow the instructions. 

Donation bins, Document Shredding and hard rubbish

• Clothing donation bins are located on car park levels: upper 2,3,4 & 5. 

• E Waste recycling bin is located on Upper level 4 for all electronics including batteries. 

• A shred X secured document bin is located in the manager’s office. 

• Hard rubbish pick-ups can be arranged via the building manager for the occasional unwanted pieces of furniture. No building materials or flooring is permitted. 

Mailroom 

• Please ensure you keep your letterbox locked at all times. 

• Please empty on a regular basis. 

Renovations and flooring changeovers

• All renovation and flooring changes must meet the approval of the building’s regulations. Please meet with the building manager to go through all pre approval procedures. All procedure and rules forms can be collected from the building manager. 

Water meter and electrical switchboard locations 

• To access your electrical meter please contact the building manager.

• In the event you require to turn off your hot or cold-water meters :

  • 90 Lorimer St: Hot & Cold-water meters are located on the floor level hydraulics cupboard next to the “01” apartment. Your apartment key will open the cupboard. 

  • 94 River Esplanade: Your cold-water meter is located on your floor level in the HWS cupboard. 

  • 98 River Esplanade: The 01, 02 and 03 apartments cold-water meters are located in the cupboard next to the “01” apartment. For the 04 apartment the meter is located in your HWS cupboard. 

Tower 5 Moves 

• Car Park height clearance is 2.1M 

• Lift dimensions are 1400mm wide x 2000mm deep x 2500mm high. Lift doorway is 1000mm wide x 2400mm high. 

• The apartment door dimensions are 2040mm in height by 920mm wide. 

• Moves are to be booked with as much notice as possible. (Your requested date may already be booked, so please have alternative dates in mind.) 

• Moves are permitted Monday to Friday (no public holidays) between 8am and 3:45pm. Moves that go past 3:45pm may incur a charge of $150 per hour. 

• Removalist must present a certificate of currency for public liability insurance prior to the date of move. This can be emailed prior. rm@yetower5.com.au 

• A ferry vehicle (van/ute) must be used to take items to and from the loading zone on Lorimer St to upper level 2 via the car park. 

• Removalist truck to be parked in loading zone of Lorimer St service lane near the corner to Ferryman lane. 

• Should you or your removalist have any questions please do not hesitate in contacting Darren Hall (Resident Manager) on 0400 442 663